Terms of service
1. Acceptance of Terms
By using the services provided by Wishr, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.
2. Services Offered
Wishr provides car washing and related services as described on our website or in our promotional materials. We reserve the right to modify or discontinue any service at our discretion.
3. Booking and Payment
4. Cancellation and Refund Policy
5. Vehicle Responsibility
By using the services provided by Wishr, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.
2. Services Offered
Wishr provides car washing and related services as described on our website or in our promotional materials. We reserve the right to modify or discontinue any service at our discretion.
3. Booking and Payment
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a. Booking: Customers can book car wash services through our website, mobile app, or by phone.
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b. Pricing: Prices for our services are clearly displayed on our platform. We reserve the right to adjust prices at any time.
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c. Payment: Payment is due at the time of service, and we accept cash, credit/debit cards, or other specified payment methods.
4. Cancellation and Refund Policy
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a. Cancellation: Customers may cancel a booking with advance notice. A cancellation fee may apply if not cancelled within the specified time frame.
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b. Refunds: Refunds are issued based on our discretion and in accordance with our refund policy.
5. Vehicle Responsibility
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a. Damage: We take utmost care when washing vehicles, but we are not responsible for any pre-existing damage to your vehicle.
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b. Valuables: Customers are advised to remove all valuables from their vehicles before the car wash, as we are not responsible for lost or stolen items.
6. Consent and Liability
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a. Consent: By using our services, you consent to the cleaning and handling of your vehicle by any approved washer in wishr.
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b. Liability: Wishr is not liable for any damage caused during the car washing process, including but not limited to scratches, dents, or mechanical issues.
7. Environmental Responsibility
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a. Waste Disposal: We dispose of wastewater and waste materials in an environmentally responsible manner.
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b. Chemical Usage: We use eco-friendly cleaning products to minimize environmental impact.
8. Safety
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a. Customer Safety: For the safety of our customers, please follow the instructions of our staff and remain in designated waiting areas.
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b. Employee Safety: Customers are expected to refrain from any actions that may endanger our employees or disrupt our operations.
9. Privacy Policy
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a. Privacy: We collect and process personal information in accordance with our privacy policy, which can be found on our website.
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b. Communication: By using our services, you consent to receiving communication from us, including promotional offers and updates.
10. Governing Law
These terms and conditions are governed by the laws of Kuwait, and any disputes shall be resolved in accordance with these laws.
11. Changes to Terms
Wishr reserves the right to amend these terms and conditions at any time. Customers will be notified of any changes via our website or other communication channels.
By using our car wash services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer support team for assistance.